1. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
• Personal Information You Provide: We collect personal information you voluntarily provide to us, such as your name, email address, phone number, shipping address, and payment information. This information is typically collected when you create an account, make a purchase, or subscribe to our newsletter.
• Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. This is called “Device Information.” We use cookies, log files, and web beacons to collect this data.
• Third-Party Information: We may receive information about you from third-party services that you use to interact with our Site, such as social media platforms or payment processors.
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2. How We Use Your Information
We use the information we collect for various business purposes, including:
• To Fulfill Orders: We use your personal information to process your orders, ship your products, and provide you with invoices and order confirmations.
• To Improve Our Site: We use Device Information to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).
• To Communicate With You: We may use your contact information to send you updates about your order, respond to your inquiries, or send you marketing communications if you have opted in.
• For Marketing and Advertising: We may use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
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3. Sharing Your Information
We may share your Personal Information with third parties to help us use your information as described above. For example, we use:
• Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google’s Privacy Policy. You can also opt-out of Google Analytics here: [Google Analytics Opt-out link].
• Payment Processors: We share your payment information with trusted third-party payment processors to complete your transactions.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
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4. Your Rights
If you are a resident of Georgia, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
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5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
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6. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a new “Last Updated” date.
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7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@dipanddowglassworks.com or by mail at:
4465 Commerce Drive SW
Atlanta GA 30336